Terms of Service – MENKANES

I. General Provisions

Welcome to use the services provided by MENKANES LLC (hereinafter referred to as “the Company” or “we”). These Terms of Service (hereinafter referred to as “the Terms”) govern your rights and obligations during the process of visiting our website, purchasing our Buddha bead bracelet products and using related supporting services. By using our services, you indicate your agreement to and acceptance of the binding nature of these Terms. If you do not agree to these Terms, please refrain from using our services.
The Company reserves the right to revise these Terms of Service from time to time in light of business development, changes in laws and regulations, and actual operation situations. The revised Terms will be published on our official website and notified to you via email, website pop-ups, etc. at an appropriate time. The new Terms will come into effect upon publication, and your continued use of our services will be deemed as your acceptance of the new Terms.

II. Service Contents

We provide you with the display and sale of Buddha bead bracelet products through our official website and other authorized online and offline channels, along with a series of related customer services, including but not limited to order processing, logistics tracking, return and exchange services, product inquiries and after-sales support, aiming to create a convenient and high-quality shopping experience for you.
We will try our best to maintain the stability of service contents, functions and delivery methods. However, in view of factors such as business needs, technological updates and market changes, adjustments may be made to the services in a timely manner. We will notify you of relevant changes in advance when necessary. However, we hope for your understanding if we are unable to provide prior notice due to emergency situations.

III. Account Registration and Use

Some service functions may require you to register and create a personal account. During the registration process, you should provide true, accurate, complete and up-to-date personal information. You are responsible for keeping your account information confidential and are liable for all activities conducted under your account. If you notice any unauthorized use of your account, please contact our customer service team immediately for handling.
You shall not transfer, rent, lend or share your account with others, and you must comply with all applicable laws and regulations as well as the Company’s regulations regarding account usage. You are strictly prohibited from using your account to engage in any illegal, fraudulent activities that harm the interests of the Company or other users.

IV. Product Information and Orders

We are committed to ensuring that the information about the Buddha bead bracelet products displayed on our website (covering product descriptions, pictures, prices, specifications, materials, etc.) is accurate, complete and updated in a timely manner. However, due to possible human errors, product updates or other unforeseeable factors, there may occasionally be inaccuracies in the information. If you notice such issues, please contact us promptly, and we will verify and correct them as soon as possible.
When placing an order for products, please carefully check the order details (such as the name of the product, quantity, specification, shipping address, contact person information, payment method, etc.) to ensure its accuracy. Once you submit the order and complete the payment successfully, it means that you have entered into a legally binding purchase contract with us. You are obligated to fulfill the corresponding responsibilities for payment and receipt of goods as agreed in the contract, and we are responsible for providing you with the corresponding products and services according to the order content.

V. Payment Terms

We support a variety of secure payment methods, and the specific payment methods will be displayed on the checkout page for you to choose from, including but not limited to credit card payment, payment through third-party payment platforms (such as PayPal, etc.). You should ensure that the selected payment method is legal and valid and complete the payment operation in accordance with the requirements of the corresponding payment institution.
You are responsible for all fees (including product costs, freight and possible taxes, etc.) arising during the use of the payment method, and you should ensure the accuracy of the provided payment information. You shall bear the corresponding consequences for payment failures, additional fees and other issues caused by incorrect payment information provided by you.

VI. Logistics and Delivery

We will arrange the delivery of products in accordance with the logistics policy published on our official website. You can track the shipping status of the package through the order page or the logistics information notifications sent by us. However, please note that the logistics delivery time may be delayed due to various factors such as transportation distance, customs clearance and force majeure. We will do our best to coordinate and solve related problems, but we will not be liable for delays caused by uncontrollable factors such as force majeure.
If you encounter problems such as package loss or damage during the logistics and delivery process, please contact our customer service team in a timely manner according to the procedures stipulated in the logistics policy, and we will assist you in handling the situation to protect your legitimate rights and interests.

VII. Return and Exchange Policy

We follow the return and exchange policy published on our official website and provide free return and exchange services within 7 days for eligible products. For specific return and exchange conditions, procedures and related regulations, please refer to the corresponding return and exchange policy document. You should read and understand the relevant content carefully before purchasing products so that you can apply for return and exchange smoothly when necessary.
For product return and exchange applications that do not meet the requirements of the return and exchange policy, we have the right to reject them and explain the reasons to you.

VIII. Intellectual Property Rights

All the content displayed on our website (including but not limited to text, pictures, trademarks, logos, product designs, etc.) is protected by intellectual property laws and regulations and belongs to the Company or relevant authorized parties. Without our prior written permission, you shall not copy, distribute, modify, use or otherwise infringe upon our intellectual property rights.
If you think that our services or website content infringes upon your intellectual property rights, please contact us promptly and provide detailed proof materials of the infringement. We will conduct an investigation and verification and take corresponding measures according to the actual situation.

IX. User Conduct Regulations

During the process of using our services, you should comply with all applicable laws and regulations, social ethics and the provisions of these Terms. You shall not publish, distribute or participate in any illegal, harmful, vulgar, harassing, rights-infringing or immoral content or behavior.
You shall not interfere with, disrupt our service system, website operation or affect the normal user experience of other users through any technical means or other improper ways, such as hacking, spreading malicious software, web crawling, etc.
If we find that you have violated the above user conduct regulations, we have the right to take corresponding measures, including but not limited to issuing warnings, restricting or suspending your account usage rights, terminating the service contract, etc. Meanwhile, we reserve the right to pursue your legal liability.

X. Disclaimer

Although we will make every effort to ensure the quality of our services, the quality of our products and the accuracy of information, due to the complexity of the Internet environment, unforeseeable technical issues and the existence of other force majeure factors, we will not be liable for the following situations:
- Any direct, indirect, accidental, special or consequential losses or damages resulting from the use or inability to use our services, including but not limited to data loss, loss of profit, business interruption, etc.
- Any losses or damages caused by inaccurate product information, logistics delays, return and exchange issues, etc., as long as we have fulfilled our reasonable handling obligations in accordance with relevant policies and regulations.
- Any losses or damages caused by the actions or mistakes of third-party service providers (such as payment institutions, logistics and distribution companies, etc.). Although we will do our best to coordinate and solve related problems, we will not be liable for the final results.
The disclaimer in these Terms does not exclude or limit other liabilities that we should bear within the scope permitted by law, such as liabilities arising from our intentional or gross negligence.

XI. Privacy Policy

We attach great importance to the protection of your privacy. For details on how we collect, use, store, share and protect your personal information, please refer to our Privacy Policy document. This document is incorporated into these Terms of Service and forms an integral part of them. By using our services, you indicate your agreement to the content of our Privacy Policy.

XII. Governing Law and Dispute Resolution

These Terms of Service are governed by and construed in accordance with the laws of [specific region of applicable laws and regulations], and shall be interpreted in accordance with such laws.
In the event of any disputes arising between you and us regarding these Terms of Service or the use of our services, you shall first attempt to resolve the disputes through friendly consultations. If the consultations fail, both parties agree to submit the disputes to the [specific competent court or arbitration institution] for resolution.